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Release your Team's Potential Through HPC Managed Services

Our team of HPC Specialists possess the expertise critical to providing top-tier user support for High-Performance Computing. Effectively delivering efficient problem-solving advice ensuring a high-quality superior user experience is guaranteed.

ROMS Managed Services Logo

When you have migrated HPC to the Cloud the provision of on-going, highly skilled user support becomes an essential tool to maintain productivity.

  • Proactive User Support: Minimising downtime through a dependable, expert, effective user service working to the ITIL service level framework.
  • Optimisation of Workloads: Benchmarking performance, maximising investment, identifying areas of cost reduction.
  • System Admin Support: Delivering the skillset and knowledge required without risk or compromise to users or business.
  • Research Support Executive (RSE): Working with researchers, bridging the knowledge gap between research and IT, enhancing capabilities, delivery of greater productivity.
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“I was quickly paired with a specialist who answered all of my questions and resolved my computational issues”

HPC user,
HE customer

The Red Oak Managed Services (ROMS) offering includes:

(1) Traditional reactive system admin support:

(2) Proactive support:

Why choose Red Oak Managed Services?

The Benefits of Our Service:

Peace of
Mind

Focus on your core business while we handle your HPC environment.

Increased
Efficiency

Reduce operational costs and maximise resource utilisation.

Improved
Productivity

Minimise downtime and ensure uninterrupted workflow.

Expert
Guidance

Leverage our deep HPC and Research Computing expertise to optimise your cloud investment.

With unparalleled experience in deploying major, multi-million-pound systems worldwide, Red Oak Consulting stands as a leader in the field.

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High-Performance Computing projects delivered

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HPC projects delivered on time

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HPC procurements ranging from £100K to £500 million

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Proven track record of customer satisfaction

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HPC in the Cloud projects

I highly recommend ROMS for their exceptional HPC (High-Performance Computing) support services. From the moment we engaged with them, their professionalism and expertise were evident. They demonstrated a deep understanding of our needs and provided tailored solutions that perfectly aligned with our requirements. Their level of engagement and commitment to delivering high-quality results matched our expectations. Red Oak Consultancy has proven to be a reliable and knowledgeable partner in the realm of HPC, and we continue to benefit from their valuable support.”

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Lloyd’s Register

Explore our wider range of services

At Red Oak Consulting, we understand that every business is unique, with its own set of challenges and aspirations. That’s why our approach is flexible and customised to meet your specific needs.

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Strategy & Planning

Build a HPC strategy that will deliver on current and future requirements for all users, including funding investment for a sustainable solution.

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Procurement

Managing the complex process of HPC technical specifications, as in-depth as required, to deliver the right solution, on time and in budget.

Hands using a tablet

Implementation

Reduce downtime, mitigate risk, improve performance and ensure reliability to enhance business productivity.

Hands typing on a keyboard

Expansion & Optimisation

Understand your workflows, the ratio of computational intensity vs data intensity, test performance, speed, agility, whilst analysing all HPC costs to understand its true value.

Cloud in a box illustration

Cloud Consultancy

Understand the value of cloud computing for both businesses and users through enhanced capability, workload optimisation, and increased productivity.

Meet the Consultants

Nick

Roberto & Khaled

Samuel & Muneeb

FAQs

An HPC managed service provider will have the expertise in deploying, managing and supporting an HPC environment. They should have a track record of reliability and performance that allow HPC users to meet their KPIs.

Red Oak Managed Service (ROMS), has a comprehensive HPC support offering that encompasses all aspects of the HPC domain. ROMS is capable of supporting clusters located in the cloud or on-premises. Some of ROMS offerings include systems administration of HPC infrastructure, standard software support, an RSE service to assist with application benchmarking, profiling and optimisation.

HPC Managed Services provide numerous advantages, including:

  1. Dedicated, expert user support
  2. Continuity of support staff
  3. Retention of insitutional knowledge
  4. User issues are resolved swiftly within agreed timeframes
  5. Reduced downtime
  6. Increased user productivity 

At first glance outsourcing HPC support can seem expensive though in reality it is not. An internal HPC support team may consist of two to three FTE HPC specialists to allow for training, holidays, sickness, staff turnover etc. ROMS provides a team of HPC specialists that removes the expensive costs of an HPC support team from the customer. HPC administration requires experience and expertise. Outsourcing HPC support means your organisation and users can focus on productivity.

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Ready to Get Started?

Contact Red Oak Consulting today to experience the difference our unparalleled HPC managed services can make for your organisation. 

Talk to an HPC Expert

Get in touch with our team of HPC experts to find out how we can help you with your HPC & Cloud Computing requirements across:

  • Strategy & Planning
  • Procurement
  • Implementation
  • Expansion & Optimisation
  • Maintenance & Support
  • Research Computing

Call us on
+44 (0)1242 806 188

Experts available:
8:30am – 5:00pm GMT

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