What Does the Red Oak Consulting Managed Support Service Look Like?
We recognise the level and depth of support required will not be the same for everyone. Therefore, our managed support service reflects the varying degrees of support a business may need. Our offering is structured in three tiers, each tier offering a set, specified number of support tasks.
For those customers who are requiring a more basic, generic, type of managed support, our entry level is our Silver programme. For those who may need a slightly more comprehensive structure, including a level of workload support then we have the intermediary level, our Gold programme. And for those customers who require a fully outsourced support function, incorporating all elements of running a HPC cluster in the cloud, we have our ultimate programme, Platinum.
But our support service doesn’t stop there. We have introduced a Platinum Plus programme which gives all the support of Platinum including the build of an HPC cluster! To find out more please click here.
Regardless of what type of HPC managed support your business requires our carefully scoped programmes will ensure you get the very best in technical support.